Refund Policy

Effective Date: May 1, 2025
Location: Koppa, Karnataka – 577126, India
Contact: [email protected] | WhatsApp: +91 8095386241

At GPL Vaults, we offer digital products (GPL-licensed WordPress themes, plugins, PHP scripts, and other downloadable tools) which are non-tangible and non-returnable. For this reason, we maintain a strict No Refund Policy.

🚫 No Refunds Under Any Circumstance

Once a digital file has been downloaded, it cannot be returned, and therefore:

  • Refunds will not be issued, regardless of the reason.
  • This includes cases of:
    • Change of mind
    • Incompatibility with your system
    • Mistaken purchases
    • Misunderstanding of GPL licensing
    • Lack of support or updates from the original developer

🎯 What You’re Paying For

When you make a purchase at GPL Vaults, you’re paying for:

  • Access to original GPL-licensed files
  • The convenience of secure, fast downloads
  • Regular updates (when available)
  • Files that are clean, unmodified, and malware-free

We do not charge for the software itself — which is licensed under GPL and freely redistributable — but for our service in sourcing, packaging, and delivering it reliably.

🛠️ What If Something Doesn’t Work?

If a file:

  • Fails to download
  • Is corrupted
  • Is different from what was listed

We will:

  • Re-upload the correct file
  • Provide direct download access via email or WhatsApp

Just reach out to us via:

We’re here to help with file delivery issues — but not for refunds.

📜 Understanding GPL Licensing

All our products are distributed under the GNU General Public License (GPL), which legally permits redistribution without support or warranty.
For this reason, you are not entitled to refunds under GPL, and we encourage buyers to fully understand the license terms before purchasing.

🔐 Payment Disputes

Filing a dispute or chargeback after gaining access to our products is considered fraudulent behavior. We reserve the right to:

  • Ban access to future purchases
  • Report abuse to payment gateways

We are transparent in our policies and always available for assistance — please contact us before raising a dispute.

🙏 Final Note

We value your trust. While we do not issue refunds, we’re always available to help with:

  • Access problems
  • File reissues
  • Clarification about GPL or installation

Reach out anytime — we’re a small, developer-focused business committed to transparency and digital freedom.

Contact Us

📧 Email: [email protected]
📱 WhatsApp Support: +91 8095386241